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This hotel has been open for more than twleve months,
now, and a rocky start at the outset seems to have been overcome to some
extent and things might have smoothed out a little (although we're still
hoping some kind person will send us some photos of it!). The general
feedback is that it's a 2* cosy (small) roomed hotel. Opinions about the
hotel remain extremely polarised, however, as the following email extracts
show (most recently received nearest the top):
May 2005
We stayed at this hotel
24th May 05 and could not fault the staff, they were extremely helpful.
The hotel was immaculate and the family rooms were great (interconnecting
rooms available on request); bunkbeds for the children with
their own curtains surrounding them plus their own tv with cartoon channels.
The bathroom was a very good size and spotless with the usual soaps/shower
gels/hairdryer etc being provided. The breakfasts (buffet)were spot
on! Lots of choice and considering the costs elsewhere in disney
we though they were good value at 15.50 for adults and 7.25 for kids.
All tastes catered for - cereals, fruits, croissants, bacon, eggs, sausages
and loads more. The disney bus leaves from the entrance every 15mins
and takes about 8 mins which is a great service, and for those leaving
on a late flight the hotel has a fully secure left luggage room for all
your baggage. Overall a great hotel away from the hussle and bussle of
Disney set in nice spacious grounds- would definately stay there again.
October 2004
"We spent one night at the Holiday Inn, unfortunately
this fell short of our expectations, after a half hour wait at reception
to book in, the staff were unpleasant and unhelpful, the room itself was
comfortable (if a little small), the room preparation prior to our arrival
was very disappointing with food left under the bed and toiletries that
had been used, the toilet was not clean and there was no plug for the
sink. The restaurant only offered a buffet dinner at 27 euros per head,
but the restaurant staff were very helpful and the food was O.K, but did
not really cater for small children as only chips were offered. Now don't
get me wrong I am a big fan of the Holiday Inn and have stayed in several
with no problem's, but sadly not this time and definitely not for children."
"
October 2004
We thought it was one of the worst hotels we have
stayed in. We were a party of 7, in 3 separate rooms.
1. Two of the rooms ran out of toilet paper (one room ran out twice).
Replacement paper was the fag-end of a roll - not a new one - and no spare
was provided. I have never stayed at a hotel where the toilet paper has
run out and I have had to ask for more. Reception told me room service
would provide some - they didn't. We pinched some from one of the public
toilets.
2. In one of the rooms there was no plug for the bath. Two requests that
the hotel provide one were fruitless.
3. In another room the plug did not fully retract so the occupant had
to shower in 6 inches of standing water.
4. Two of the rooms had no spare pillows, although the hotel guide said
spares could be found in the wardrobe. A request for extras was ignored
and we had to go to reception to ask for them and lug them back to our
room ourselves.
5. The food was appalling. Dinner was buffet only. The quality was extremely
poor and for the price - 27 Euros - outrageous. 'Hot' food at dinner and
breakfast was, at best, lukewarm. Tea and coffee was also lukewarm. We
complained after dinner, and to the hotel's credit they waived the cost
of the children's meals (two). We ate out on our other night.
We won't be staying there again!
"June 2004
We stayed there this summer during the last week
of June. 2004. The reception was very efficient both during check-in and
check-out. The breakfast which was included in the Disney package was
hot and cold much to our surprise as we had expected cold only. We had
a family room which consists of a comfortable double bed with duvet, something
we really appreciated. There is also a curtained area with bunkbeds behind.
In that area there is also a 2nd t.v. Which was a godsend during rest
times. The bathroom was large, soaps and shampoos were replaced every
day and there was constant very hot water. There were tea and coffee making
facilities which were also replenished . We had the buffet dinner one
evening which was fine. We were very tired and could not do it justice
but there was a varied choice. I would recommend this hotel for any family
especially if they had like us boy/girl child combination as they tend
not to sleep well in a double bed. "
More
information here
Holiday Inn At Disneyland
Resort Paris
20 Av. La Fosse des Pressoirs
MAGNY-LE-HONGRE
77703 MARNE-LA-VALLEE CEDEX 4
FRANCE
Main Phone: +33 1 64633737
Main Fax: +33 1 64633738
Toll Free
Reservations: +1 800 905999
Sales Fax: +33 1 64633738
E-mail: VALDEFRANCE@HOLIDAY-INN.FR
General Hotel Information
396 guest rooms and 29 suites
3 floors
300 free parking places
Special Hotel Features
24-hour room service
1 restaurant
Cocktail lounge
Concierge services
Gift shop
Newsstand
Currency Converter
Paris Weather Forecast
Conference and Meeting Facilities

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