This page is to offer you some useful documents that shed light on users' experiences of health information, and the regulatory requirements around usability of patient information.
Always read the Leaflet - MHRA report on patient information. There are masses of interesting ideas here, and the fruits of the CSM's expert working group (David Dickinson was a member)
Annotated QRD template - the skeleton of all patient leaflets in Europe. This annotated version shows you that the document is more flexible than you might think.